Video tour · sample data

The Bespoke Sales System in 74 seconds

Play the customer on the left and watch the jeweller’s team view update on the right, as one enquiry is captured, qualified, answered, booked and tracked. The video has no sound; on-screen captions narrate each step.

Sample data An interactive demo recorded in a browser. No real customers or messages.

Chapters

Book a 15-minute walkthrough

Transcript

What the tour shows

The on-screen captions, stage by stage.

0:00 Capture. The customer taps “Start a bespoke enquiry” on the jeweller’s existing website. Their name and email land in the team’s pipeline straight away, even if they never finish the form.

0:15 Qualify. A few friendly questions collect the design type, budget, timescale and style. The team’s card fills in live and is marked high intent, warm or exploring.

0:31 Respond. An acknowledgement email reaches the customer within seconds and the consultant is alerted.

0:41 Book & follow up. The serious buyer chooses their own consultation slot. Reminders are scheduled, and follow-ups go out only with the customer’s consent and the team’s approval.

1:01 Track. The team sees enquiries, booked consultations and where enquiries stall, and sends an approved nudge to a stalled enquiry in one click.

Want the detail behind each stage? See what the Bespoke Sales System includes, how installation works and what it doesn’t promise.

The Bespoke Sales System Ostelle walkthrough

The next step

See how this would work for your jewellery business.

Answer three quick questions, then choose a time for a 15-minute video walkthrough with Chad. You’ll see the proposed enquiry journey and get an honest answer on whether it fits.